When a company chooses to outsource their IT Team, it means hiring an external company to not only manage their day-to-day IT systems and needs but to also guide and further the company’s use of IT as a technology resource. There are several good reasons to choose this approach to your business’s IT management, especially if you are a small to medium-sized company.
Here are five to consider.
1. Cost & Time
Money is always a big motivator – and an outsourced IT Team can save you a lot of money. Whether an in-house IT manager costs £25,000 or £75,000, add staff benefits and ongoing training courses, consider holiday and sick cover and before you know it your internal IT team is costing you several times more than an outsourced one. Outsourcing to Eclarity is going to be cheaper.
What if you just don’t bother – false economy and consider time wasted, IT systems will quickly become outdated or broken leaving employees to try and fix the problems themselves distracting from their work and lead to unscheduled downtime for the company. Or a security or data breach occurs scaring reputation or drawing the gaze of a regulator. Ultimately a loss of productivity and profit will occur.
Going hand in hand with cost, skills cost money and no one person has them all. Even if you have an in-house IT manager, or just an employee with IT knowledge, do they want total responsibility? Do they feel they can handle everything on their own? An IT support plan can provide 100% or it can complement what you already have, providing hybrid management of your IT network.
Support from a specialised company ensures that you have a huge range of experience and a number of staff to call on. You don’t have to keep sending your own people on expensive courses to keep their skills up to date and you have the peace of mind knowing that you will have access to a highly skilled technician when you most need it.
There are a bewildering number of solutions in the IT market, all claiming to be the latest and greatest. Truth is that most products are pretty good – in isolation. But do they work together and function as a whole, complementing rather than fighting? Many vendor solutions cross over functionality or worse they conflict with each other causing functional and productivity issues. When considering which products offer good value compared to their peers, just getting prices can be a challenge. Suffice to say that due to the quantity of product we take from our vendors, Eclarity can provide very cost-effective solutions to others.
Eclarity has been supplying developed IT solutions for over 20 years, we change and bring on new products as they emerge but do so in a managed and tested manner to maintain a balance between functionality, cost and compatibility.
There will always be a need for IT support with an efficient break/fix or request/respond approach, however by itself this is not enough with downtime costly, technology continually updating and your company’s needs changing too, IT systems need to keep on top of the curve.
A managed IT support plan helps ensure issues are prevented before they occur with monitoring and maintenance agents reducing much of the repetitive tasks. Regular systems reviews with a dedicated and fully technical Account Manager will assist your company to plan ahead in terms of your business’s IT needs and Eclarity’s product specialists ensure that our solutions portfolio is effective yet remains stable.
Cybercrime is on the rise exponentially, causing a major threat to computer networks across the globe. IT Security is not a single nor a simple field, it changes continually and must be maintained in real-time by solutions that evolve to changing needs and advanced products with inbuilt threat intelligence. Security regulations, insurance requirements and compliance guidelines can be a minefield to the uninitiated with several competing standards and if your company handles any client data then GDPR and Data Protection will affect you too – which standards are appropriate to your business?
A well-managed IT support package and evolving security advice from Eclarity will take the headache out of all this for you – giving you peace of mind that your business is compliant and protected from scammers, giving you the time to focus on running your company.
IT Support from Eclarity
Eclarity are experts in IT support for all sizes of businesses. Based in Bromsgrove, we have clients in Worcestershire, Warwickshire and across the West Midlands as well as the rest of the country. With over 20 years’ experience we are a name to be trusted. Eclarity are not just a supplier or commodity vendor, rather we aim to be a partner to your business and become your full and trusted IT Department.
The services that we offer in our managed IT support packages might include:
- Proactive reviews of systems, security and risk
- Downtime and systems monitoring
- Technical and user support from a manned UK helpdesk
- Systems and infrastructure support
- Hardware and software provision and installation
In addition to our various support offerings Eclarity’s experts can provide systems and network design, business transformation projects delivery, security assessment and systems hardening along with other related professional services.
Wherever you are in the country we have the IT support package for your business and its unique requirements.
Get in touch today to find out how Eclarity can create a perfectly managed IT support plan for your business.