Eclarity are a well-established company who have been supplying IT solutions to clients locally in Birmingham, Worcestershire, the West Midlands and across the whole of the UK for over 20 years. We are confident that we can offer a wide selection of full-suite and managed ongoing IT support services to suit every customer as our many satisfied clients from all business sectors will testify. IT support can include proactive reviews of your system, monitoring of downtime, technical support, infrastructure support, installation of hardware and advice and more, depending on what support your organisation needs. Eclarity’s managed IT support packages can be as unique as your company and its requirements and being based locally in Bromsgrove make us easily accessible.
Leaving all the hassle to us we’ll handle all elements of your IT as an integrated whole, as opposed to outsourcing a variety of services to separate providers. Every aspect will be handled by us to create smooth, efficient processes you can rely on.
Why you should outsource IT Support to Eclarity
It makes so much sense to have managed IT support in Birmingham with Eclarity. A managed service level agreement (SLA) is much more cost effective
than a break-fix, or pay-as-you-go, model which might look as if it’s saving you money but can end up being much more expensive in the long term.
Having Eclarity take care of your IT needs means that you have more time to focus on your business and increasing your efficiency. Eclarity can offer Birmingham
businesses ongoing technical support when it is needed, and it ensures protection for your IT system as well as reducing the costs of expensive fixes as problems can be spotted and fixed proactively.
Most helpdesk tasks can be undertaken remotely, but if the situation needs it, our technicians are local enough to visit in person. Our knowledgeable and
experienced team are happy to take the headache out of your IT support for you, freeing you up to focus on the rest of your company.
How we can support your Birmingham business
Reliable IT Support for Birmingham businesses
With a track record of outstanding customer service and over 20 years of experience, our knowledgeable team can help your Birmingham business with all
your IT needs. Our team have developed many core IT solutions including disaster recovery and backup, complete IT security, firewalls, phone systems, building security, server solutions and more. As the majority of helpdesk tasks can be carried out remotely and only need an internet connection, you will know total support right around the clock.
Get in touch today to find out how Eclarity can support your Birmingham business.
Discover our solutions
ASK AN EXPERT
What is your average response time?
Eclarity endeavour to respond within an hour during office hours so you know your request is being dealt with.
What do your IT Support services include?
Our IT support services include proactive reviews of your systems, downtime monitoring, technical support from experienced staff, systems and infrastructure support, hardware installation, advice on hardware and software, and more. Most businesses need similar core services but frequently a client may need something unique too – that’s OK, Eclarity can cope.
Do you provide remote IT Support services?
Yes, the majority of helpdesk tasks can be undertaken remotely – all you need is an internet connection!
What type of IT Support do I need?
The core essentials of security, backup and maintenance are all about ensuring Business Continuity and should never be neglected. After that IT support is more functional and what you need will depend on your business and size of operation. Get in touch today to find out what support and solutions our experts recommend for your company.
How much does IT Support cost?
The cost of an IT support package is fixed but elements and services will be different according to the requirements of your company. As a guide, core support services for users between £15-£30 may be expected and solutions such as Antivirus, MFA, patching etc generally cost a few £’s each. Get in touch today for a realistic quote.