Quality IT Support for Redditch businesses

Eclarity is a reputable business that has served customers locally in Redditch and throughout the UK for more than 20 years. We are confident that we can offer a wide range of full-suite and managed ongoing IT support services to satisfy every customer, as we already have many contented customers from every sector of business and industry.

Depending on the type of support you require, IT support for your Redditch business may also involve proactive system evaluations, monitoring of downtime, technical help, infrastructure support, hardware installation, guidance and so much more. As we a conveniently based locally in Bromsgrove, Eclarity’s managed IT support services can easily be tailored to your business’s unique needs, and we are accessible to you for support.

We offer IT Support to all types of Redditch businesses

HOSPITALITY

CARE & FOSTERING

Why Redditch business are outsourcing their IT Support to Eclarity

Managed IT support in Redditch with Eclarity makes perfect sense.

A managed service level agreement (SLA) is significantly more cost-effective than a break-fix, or pay as you go, model, which initially appears to be more economical but can ultimately prove to be much more costly. By letting Eclarity handle your IT requirements, you’ll have more time to concentrate on what you do best, growing your business and increasing your efficiency. Eclarity offers ongoing IT Support to Redditch businesses, protecting your IT infrastructure and averting the need for pricey fixes thanks to being able to spot issues early on and fix them proactively.  

The majority of helpdesk work can be completed remotely. However, being based in Bromsgrove means our professional technicians are close enough to travel to your site if necessary. Our experienced and knowledgeable team is delighted to relieve you of the burden of managing your own IT support, giving you more time to focus on other elements of your company.  

Our IT Support Services

system support icon

MANAGED IT SUPPORT

Here at Eclarity, we offer Managed IT Support for all sizes of SMEs. From system reviews, user support, and more.

BUSINESS CONTINUITY PLANS

We provide Business Continuity plans and Disaster Recovery solutions for businesses to ensure their IT infrastructure can continue to operate in event of an issue.

arrow icon

CLOUD SERVICES

We offer Cloud Services for all Redditch businesses including Office 365 migration, SPAM protection, and phone systems.

downtime computer icon

REMOTE IT SOLUTIONS

Eclarity can provide Remote IT Solutions for any employees working from home including secure wi-fi, phone systems, and hardware.

proactive star icon

CYBER SECURITY

Eclarity provides more than just the common Cyber Security Services including zero-day malware protection, application layer firewalls, and anti-phishing technologies.

advice from helpdesk icon

NETWORKS & COMMUNICATIONS

We understand the need for businesses to communicate. That’s why we provide phone systems and more to help you stay in touch.

technical support lightbulb icon

SECURITY BY DESIGN

Eclarity can provide your business with unmatched security right from it’s infrastructure design. Avoid a reactive approach to security with our services.

DEDICATED SOLUTIONS

Our IT Support doesn’t stop with our knowledge and skills. We also provide you with the most reliable hardware, solutions, and softwares for your Redditch SME.

Why choose Eclarity for IT Support in Redditch?

 

Your Redditch company can get all the IT support it needs from our knowledgeable team, which has more than 20 years of experience and an established record of providing outstanding customer service.

Our engineers have developed a complete range of essential IT support solutions which include firewalls, phone systems, building security, server solutions, disaster recovery and backup, complete IT security and more. As the majority of helpdesk tasks can be completed remotely and only need an internet connection, you will have complete support 24/7.

To discover how Eclarity can support the IT support requirements of your Redditch business, get in touch with us today.  

Discover our solutions

ASK AN EXPERT

What is your average response time?

Eclarity endeavour to respond within an hour during office hours so you know your request is being dealt with.

What do your IT Support services include?

We offer proactive system evaluations, downtime monitoring, technical help from highly skilled technicians, system and infrastructure maintenance, hardware installation, both hardware and software recommendations and more as part of our IT support services packages. It depends on the requirements that your company has and the features of the SLA we suggest are ideal for your business operations. Your SLA should be as distinctive and unique as your company.  

Do you provide remote IT Support services?

Yes, a large amount of IT support services can be provided remotely, all that you need is an internet connection – which means that you can get the support you need much more instantaneously than having to wait for a technician to arrive.  

What type of IT Support do I need?

The type of IT support that your Redditch company will need is going to be dependent on the size and scope of your business and also the level of support that you will need. Get in touch to discuss the ideal bespoke IT support package for your company’s needs with one of our friendly experts today. 

How much does IT Support cost?

The cost of your IT support package will differ from one business to another depending on the requirements of the unique service deal that your business needs. As individual as your company is from any other is how different the package that your business needs, and also the variety in cost. Get in touch today to get a free, no-obligation quote for your Redditch business’s IT support requirements.  

Contact Eclarity today to start supporting your business

This field is for validation purposes and should be left unchanged.

CONTACT INFO

Network House
10g Buntsford Park Road
Bromsgrove
B60 3DX